Delivery
Physical-product delivery options and charges are confirmed during checkout based on the order and destination. Please make sure the delivery address is complete and accurate before placing your order.
Returns
If you need to request a return, contact Falcon Insight Ltd with your order number and the reason for the request. Returns are handled in line with applicable UK consumer law and the condition and type of item supplied.
Digital services
Digital services are not shipped as physical goods. Delivery details and any required customer inputs are confirmed after purchase or before work starts.